Your recurring deposit could fail to process for a number of reasons. When a recurring deposit stops, typically it’s because:
- There are insufficient funds in your linked bank account, preventing the deposit from completing.
- Your linked bank account has been closed. If there is an issue with your linked bank account, the first thing you should do is try to relink your bank account to your Beanstox account. You can only have one bank account linked to your Beanstox account at a time.
- It’s a holiday. If your recurring deposit is scheduled for a day when U.S. markets are closed, it will be processed the following business day.
If none of the reasons listed above resolve your questions about recurring deposits, please contact firstname.lastname@example.org.
In case of an occurrence where your recurring deposit was unsuccessful, our Customer Support team can provide updates about how and when the issue will be resolved. In many cases, issues can be remedied within 1-2 business days.